Disabling Silverlight add-on in Internet Explorer® 7

To isolate browser issues that might be related to the Silverlight add-on, you can selectively disable the add-on in Internet Explorer 7.

To disable a browser add-on

1. Click the Tools menu, click Manage Add-ons, and then click Enable or Disable Add-ons. 2. Change the “Show” Drop-down box to “Add-ons that have been used by Internet Explorer” 3. Click AgControl Class, click Disable, and then click OK.

Alternatively, you can turn off all add-ons temporarily in Internet Explorer 7 by starting in No add-ons mode.

To start Internet Explorer 7 in No add-ons mode

1. Click Start, click All Programs, and then click Accessories. 2. Click System Tools, and then click Internet Explorer (No Add-ons).

Note

You can also start Internet Explorer without add-ons by right-clicking the Internet Explorer icon on the desktop and then clicking Start Without Add-ons. Or start Internet Explorer with no add-ons or toolbars by running the command iexplore.exe -extoff.